Privacy Policy

1. Information We Collect

When you interact with the VERAA website or submit an enquiry, we collect the following information:

• Consultation Enquiries: Name, phone number, email address, property scope, budget range, and project requirements.
• Client Reviews: Name, apartment/location, project type, rating, and feedback comment.
• Technical Logs: Browser user-agent, anonymous IP address, and interaction metrics to ensure website uptime and spam defense.

2. Purpose of Data Processing

We process collected data solely to:

• Contact you regarding requested interior design consultations and project estimates.
• Publish verified customer testimonials on our website with your consent.
• Prevent automated spam and protect website infrastructure security.

VERAA does not sell, rent, or trade your personal contact details to third-party marketing brokers.

3. Storage and Data Retention

Customer enquiries and testimonials are stored securely in Google Cloud / Firebase Firestore infrastructure protected by role-based security rules. Data is retained for the duration of the active client relationship or until you request deletion.

4. Customer Rights & Data Removal

You have the right to request access to, correction of, or deletion of your consultation brief or published review. To submit a request, contact us via email at veraadesign01@gamil.com or phone +91 63633 00596.

5. Security

We implement industry-standard encryption in transit (HTTPS/TLS) and least-privilege administrative access control to safeguard your information.